Contact

Get in touch

Questions about any of our tools, a specific rig, or a show-day problem you think we should be solving? Reach out directly; messages go to the people building the tools, not a support queue. If you're mid-tour and something's on fire, say so in the subject line.

Direct

Email us directly

The fastest way to reach a human. Every message lands with the people building the tools; expect a real reply, not a ticket number.

Email hello@gainware.io

Useful to include

  • Which tool it's about, or the show-day job you need one for.
  • Your rig: the Macs and macOS version, the interface, and how they're networked.
  • What you're trying to do, and what happens instead.
  • Your timeline: a run of shows coming up, or just kicking the tires.
Studio focus
  • Timecode
  • Plugin hosting
  • Network audio
  • Network MIDI
  • Crew comms

The studio

Landed here first?

Start with what we build: small, single-purpose software for touring and live production, tested where it has to work: at showtime.

LiveTC™SMPTE timecode chase and session capture for Ableton Live.LiveRack™Live plugin host: AU and VST3 chains, snapshots, MIDI control.Audioduct™Multichannel audio between Macs over Ethernet, with failover.BetterRTP™Network MIDI that reconnects itself, with PRIMARY/BACKUP failover.Gainware Chat™Voice-to-text intercom for live-production crews.ServicesHave Gainware™ build your playback, IEM, FOH, or lighting system.EducationLearn audio at Do Live Audio™ and lighting at Automate DMX™.About Gainware™The studio and the two people building it, still on tour.ContactEmail the people building the tools: hello@gainware.io.
Available now · macOSBuilt on the road